New Patient Communication Tool Available

Hello World, our new patient communication platform, is now live!

Hello World, Eisenhower Health’s new patient communication platform, is now live! This system allows you to more easily manage your own healthcare and saves time for patients and clinics alike.

How does it work?

As a patient, once you’ve opted in to the new Hello World notification system, you will receive text notifications from Eisenhower Health about appointments and bill pay. The “two-way” aspect of this platform means you can easily respond to these messages with simple prompts, allowing you to confirm or cancel appointments or pay bills, with additional features planned for the future. Once opted in, you can easily opt out at any time.

Sign me up!

Signing up is fast and easy. There are two ways you can opt in for notifications:

• Text START to 825764.
• Log in to MyChart and set up customized notifications in your Communication Preferences.

Text Keyword Quick Reference

Patient Texts	Action
START	Enroll in Hello World text messages
STOP	Stop receiving all Eisenhower Health text messages
HELP	Receive contact information for assistance
Important: Texting STOP unsubscribes you from all Eisenhower Health text messages.

What are the benefits?

The Hello World patient communication platform makes it easier and more convenient to manage appointments and billing, offers additional features, and saves our patient access teams time on appointment confirmations and cancellations.

It also helps reduce missed appointments by making it easier to remember upcoming visits and cancel appointments when needed.

What do I need to do?

Text START to 825764 to start enjoying the benefits and convenience of Hello World text notifications immediately!