Visit with a Volunteer

Meet Vandy Frost  

It’s no surprise that Vandy Frost, 69, found her way to the Eisenhower Health volunteer program.

A retired educational psychologist who grew up in a large family and then raised several children over the years, her life has always centered on helping others.

Her original plan - almost 10 years ago and before the Eisenhower Family Birth Center - was to volunteer in pediatrics. Because that wasn’t an option at the time, Vandy started in the errand room and then requested training in other areas around the hospital.

Vandy is scheduled two days a week and then picks up shifts when needed. She is trained in volunteering with the intensive care units, Birth Center, Pediatric ICU, surgery waiting, Tennity Emergency Department and more recently, at Collectors Corner.

When she isn’t at Collectors Corner, she can be found directing visitors and patients in the Kiewitt Building. Each day, Vandy is tasked with helping visitors who often don’t know their doctor’s name or even the specialty.

“That happens a lot,” explains Vandy, adding they are confused regarding what procedure they are there for, having been in that building for various disciplines.

Oftentimes, patients are confused and possibly agitated when they arrive onsite, she adds, especially if they are running late. She’ll walk them to their appointment and work with the staff when they arrive.

“I love troubleshooting,” she says. “Everything is like a puzzle.”

Vandy plans to continue her volunteering.

“I think it’s something I should be doing,” says Vandy. “I feel I benefit from it. I enjoy working with lots of different people and I get a lot out of that.”  [