Website Terms and Conditions

Last Modified: 03/10/2026

These website terms and conditions (“Terms”) set forth a legally binding agreement between you and Eisenhower Medical Center (“EMC”). By accessing or otherwise using the website eisenhowerhealth.org (the “Website”), you signify your acceptance of these terms and conditions. If you do not agree to all of these Terms, do not use the Website.

EMC may revise and update these Terms at any time. All changes are effective immediately when we post the modified Terms and update the “Last Modified” date. Your continued access to or other use of the Website following the posting of revised Terms means that you accept and agree to these changes.

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR OTHERWISE USING THE WEBSITE. THESE TERMS INCLUDE LIMITING EMC’S LIABILITY (SECTION 7) AND A BROAD WAIVER OF THE RIGHT TO FILE OR PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION THAT RELATES TO OR ARISES OUT OF YOUR ACCESS TO OR OTHER USE OF THE WEBSITE (SECTION 9). IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE WEBSITE.

1. THE WEBSITE DOES NOT PROVIDE MEDICAL ADVICE

The information on the Website is for educational purposes only and is not intended as a substitute for medical professional help, advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you have regarding your medical care. Nothing contained in the Website is intended to constitute a medical diagnosis or treatment.

EMC MAKES NO GUARANTEE OF ANY RESPONSE TIME TO ANY INQUIRY YOU MAY MAKE.

ACCORDINGLY, IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, YOU SHOULD NOT RELY ON THE WEBSITE FOR ASSISTANCE, BUT SHOULD INSTEAD SEEK APPROPRIATE EMERGENCY MEDICAL ASSISTANCE.

2. RELIANCE ON INFORMATION ON WEBSITE

EMC does not warrant the accuracy, completeness, timeliness or usefulness of the opinions, advice, services or other information provided through the Website. You acknowledge that the Website may contain health or medical-related materials which you may find sexually explicit or otherwise offensive. Nothing on the Website is intended as a recommendation or endorsement of any specific tests, products, procedures, opinions, or other information that may be mentioned in the Website. Any reliance on any information provided by the Website is solely at the user’s risk.

A user’s sole and exclusive remedy for dissatisfaction with the Website is to stop accessing or otherwise using the Website. EMC assumes no responsibility for, or relating to, delay, failure, interruption or corruption of any data or other information transmitted in connection with the access to or use of the Website.

3. PROHIBITIONS

By accessing or otherwise using the Website, you agree that you will not:

1. Upload or transmit any communications or content of any type that may infringe or violate any rights of any party;
2. Use the Website for any purpose in violation of local, state, national or international laws;
3. Use the Website as a means to distribute advertising or other unsolicited material to any third-party;
4. Use the Website to post or transmit material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other person or entity;
5. Impersonate or attempt to impersonate EMC, an EMC employee, another user or any other person or entity (including, without limitation, by using email addresses associated with the foregoing);
6. Engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm EMC or uses of the Website or expose them to liability;
7. Attempt to disable, “hack” or otherwise interfere or attempt to interfere with the proper functioning of the Website, including through the use of any device, software, or routine;
8. Attack the Website via a denial-of-service attack or a distributed denial-of-service attack;
9. Use the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website;
10. Use any robot, spider, or other automatic device, process, or means to access or otherwise use the Website for any purpose, including monitoring or copying any of the material on the Website;
11. Introduce any viruses, Trojan horses, worms, logic bombs or other material that is malicious or technologically harmful;
12. Use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Terms, without our prior written consent;
13. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the website is stored, or any server, computer, or database connected to the Website; or
14. Attempt or engage in activities that violate applicable law.

4. YOUR ACCESS TO OR OTHER USE OF THE WEBSITE

1. Account Creation

   Some Website features and functionalities may require certain registration details or other information. For any feature of the Website that requires username and password, you must provide correct, current and complete information. You must treat your account information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Website or portions of it using your username, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. We have the right to disable any account credentials, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

2. Availability of the Website

   The Website may be unavailable for any reason, including for routine maintenance. You understand and acknowledge that due to circumstances both within and outside of the control of EMC, access to or use of the Website may be interrupted or suspended from time to time.

   We reserve the right to immediately suspend or terminate or restrict your access to or your use of the website at any time, without notice or liability, if EMC determines or reasonably believes in its sole discretion that you have breached these Terms, violated any law, rule, or regulation, engaged in other inappropriate conduct, or for any other business reason. Upon suspension or termination of your access to or other use of the Website or upon notice from EMC, all rights granted to you under these Terms will cease immediately, and you agree that you will immediately discontinue use of the Website.

5. INTELLECTUAL PROPERTY

The Website, including any data, files, images, scripts, designs, graphics, instructions, illustrations, photographs, sounds, pictures, videos, advertising copy, layout, databases, articles, posts, text, URLs, software, technology, interactive features, and the “look and feel” of the website (collectively, “Material”) are the property of EMC, our licensors, or various third-party providers and distributors and is protected by U.S. and international intellectual property and unfair competition rights and laws, to the fullest extent possible.

Subject to your compliance with these Terms, EMC grants you a non-exclusive, non-transferable, non-sublicensable, fully revocable, limited license to use the website and/or the Material for your noncommercial use only.

The content and design of the’ Website, including Material, are protected by U.S. and international copyright laws. You may not copy, reproduce, republish, upload, post, display, transmit, create derivative works, or frame any Material without prior written consent from the copyright owners. .You may view, download, display and print a single copy of the Material on a single computer for personal, noncommercial use only, so long as: (1) you do not alter or modify the Material in any way; (2) you included all applicable notices and disclaimers (including copyright notices); and (3) you do not use the Material in a way that suggests an association with EMC or an affiliated EMC entity. You understand and agree that title to these materials shall not pass to you or any other user.

The trademarks, logos, and/or service marks on the Website (collectively, ““EMC Trademarks”“) are the registered and unregistered trademarks of EMC, EMC’s licensors and suppliers, and others. The EMC Trademarks, include, but are not limited to:

EISENHOWER, EISENHOWER MEDICAL CENTER, 24/7 SERVICES, A HEALING PLACE LIKE NO OTHER, HEALTHY LIVING, EISENHOWER INDIAN WELLS HEALTHY LIVING RESOURCE CENTER, RENKER WELLNESS CENTER, LABTECHNIQUES, FIVE STAR TREATMENT FOR EVERYONE, A DAY OF HOPE FOR DIABETES, ANNENBERG CENTER FOR HEALTH SCIENCES, AND THE FIVE STAR DESIGN/LOGO.

EMC Trademarks owned by EMC, whether registered or unregistered, may not be used without EMC’s written permission. You may not use, in any form, whatsoever, any of the EMC Trademarks without the advance express written permission of EMC. To request permission to use an EMC Trademark, please direct your inquiry to:

Eisenhower Medical Center, Inc.
Attn: Office of Legal Affairs
39000 Bob Hope Drive
Rancho Mirage, CA 92270

All other trademarks are the trademarks of their respective owners. Nothing contained on the Website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any EMC Trademark without the express written permission of EMC, EMC’s licensors or suppliers, or the third-party owner of any such EMC Trademark.

6. DISCLAIMER OF WARRANTIES

You understand that we cannot and do not guarantee or warrant that files available for downloading from the Internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to the Website for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR ACCESS TO OR OTHER USE OF THE WEBSITE, THE MATERIAL, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT. YOUR ACCESS TO OR OTHER USE OF THE WEBSITE, ITS CONTENT, THE MATERIAL, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, THE MATERIAL, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER EMC NOR ANY PERSON ASSOCIATED WITH EMC MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER EMC NOR ANYONE ASSOCIATED WITH EMC REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, THE MATERIAL, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE, ITS CONTENT, THE MATERIAL, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. TO THE FULLEST EXTENT PROVIDED BY LAW, EMC HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

7. LIMITATION ON LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL EMC, ITS PARENTS, ITS SUBSIDIARIES, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, DIRECTORS, OR REPRESENTATIVES (COLLECTIVELY, “EMC PARTIES”) BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR OTHER USE, OR INABILITY TO ACCESS OR OTHERWISE USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE, INCLUDING THE MATERIAL, OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

8. INDEMNIFICATION

You agree to indemnify, defend, and hold EMC Parties harmless from and against any and all claims, causes of action, allegations (threatened or pending), liabilities, damages, losses, costs, and other expenses (including reasonable attorneys’ fees that arise directly or indirectly and costs) arising out of or in connection with any of the following: (i) for any breach of these Terms; (ii) your access to or other use of the Website; (iii) your violation of any laws, rules, regulations, codes, statutes, ordinances, or orders of any governmental or quasi-governmental authorities; (iv) your violation of the rights of any third-party including any intellectual property, publicity, confidentiality, property, or privacy right; or (v) any misrepresentation made by you. EMC reserves the right to control the defense and settlement of any third-party claim for which you indemnify EMC Parties under these Terms, and you will assist us in exercising such rights. You will not in any event settle any claim without the prior written consent of EMC.

9. DISPUTE RESOLUTION: MANDATORY CLASS, MASS, COLLECTIVE, AND REPRESENTATIVE ACTION WAIVER

Important: This Section 9 impacts certain legal rights and includes a waiver of the right to participate in any form of class, mass, collective, or representative action, and limits your ability to obtain certain remedies and forms of relief. Please review carefully.

Dispute Resolution. If a disagreement arises between you and EMC Parties regarding any claim or controversy at law or equity arising out of, relating to, or connected in any way with these Terms, including access to or other use of the Website, (a “Dispute”), prior to initiating any legal action, you must first contact us directly by email at tellus@eisenhowerhealth.org. You must describe the nature of the Dispute, the basis for your claims and the resolution you are seeking. You agree to communicate promptly with EMC in good faith to address the Dispute informally for at least thirty (30) calendar days. You agree that the term “Dispute” in these Terms will have the broadest meaning possible.

Class, Mass, Collective, and Representative Action Waiver. You agree that you will not bring any action against any EMC Party as a class plaintiff or class representative. You agree that you will not join as a class member or participate as an adverse party in any way in a class, mass, or collective action lawsuit against any EMC Party. Nothing in this Section, however, limits your rights to bring a lawsuit as an individual plaintiff.

Time Bar. ANY CLAIM OR ACTION AGAINST ANY EMC PARTY MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE FIRST OCCURRENCE OF THE KIND OF ACT, EVENT, CONDITION, OR OMISSION UPON WHICH SUCH CLAIM OR ACTION IS BASED – OR WITHIN THE STATUTE OF LIMITATIONS FOR SUCH CLAIM – WHICHEVER IS SHORTER. ANY CLAIM THAT IS NOT FILED WITHIN THAT TIME WILL BE FOREVER BARRED.

10. THIRD-PARTY LINKS AND SERVICES

The Website may include links to or content provided by other services that EMC does not control. Features or content may be subject to third-party terms. You agree to waive all claims against EMC related to third-party links or content.

11. DONATIONS

We may offer features on the Website to permit you to donate to EMC. Monetary donations on the Website may be processed by a third-party payment processor (“Payment Processor”). Your donation may be subject to additional Payment Processor terms.

The Payment Processor may accept different forms of payment, such as credit and debit cards. It may obtain pre-approval for an amount up to the amount of the payment. You represent and warrant that (i) any information you provide to EMC and/or our Payment Processor is true, correct, and complete; (ii) that you are the person in whose name the payment method, credit card, or debit card was issued and/or you are authorized to make a charges with the relevant payment method, credit card, or debit card; (iii) charges incurred by you will be honored by your credit/debit card company or bank; and (iv) you will pay the charges incurred by you in the amounts posted, including any applicable taxes. You acknowledge that there may be an authorization hold using your payment information in order to verify information provided.

You agree to waive all claims against EMC Parties related to any payments outside of EMC’s control, regardless of whether such payments are authorized or unauthorized.

12. MISCELLANEOUS

1. Jurisdiction and Venue

   These Terms will be construed and enforced in accordance with the laws of California. You agree that any cause of action arising under these Terms or otherwise involving the Website will be brought exclusively in the local, state, or federal courts of California. You expressly consent to personal jurisdiction and venue in such courts, and waive any objection to personal jurisdiction or venue in the local, state, or federal courts of California.

2. Waiver; Severability; Assignment

   No waiver by EMC of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of EMC to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

   If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.

   EMC may assign its rights and obligations under these Terms, in whole or in part, to any party at any time without any notice. These Terms may not be assigned by you, and you may not delegate your duties under them, without the prior written consent of an officer of EMC.

3. Entire Agreement; Interpretation

   These Terms and all documents referenced herein constitute the sole and entire agreement between you and EMC regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, regarding the Website. The summaries of provisions and Section headings are provided for convenience only and shall not limit the full Terms.

4. Third-Party Sites & Other Information

   The Website may contain, as a convenience to you, content, links, and other information submitted by third parties over whom EMC has no control or responsibility. EMC has no obligation to monitor, control, or restrict the use of the Website, or third-party websites or services accessible via links available. These other websites or services are not under EMC’s control, and you acknowledge that, whether or not such websites or services are affiliated in any way with EMC, EMC is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such websites or services. The inclusion of links does not imply endorsement of any website or service by EMC or any association with its operators.

5. Investigations; Cooperation with Law Enforcement

   EMC reserves the right to investigate and prosecute any suspected or actual violations of these Terms. EMC may disclose any information as necessary or appropriate to satisfy any law, regulation, legal process, or government request.